SmartTech
Your 24 by 7 bulk weighing watchdog!
SmartTech offers the following benefits:
- Monitors 40 things that can go wrong with your scale
- Tells you that there’s a problem before it gets serious
- Tells you where the problem is
- Then tells you how to fix it
- Reduces downtime, potentially saving a unit train bonus
- Eliminates unnecessary scale service calls
What’s the problem?
- No one can afford to lose a $10,000 unit train bonus.
- Bulkweighing scales are complicated devices and when they stop you need a help immediately.
How does SmartTech fix the Problem?
SmartTech constantly monitors 40 items on the scale to ensure that everything is working correctly.
- It checks that instructions sent out by the CD-4000 controller are carried out on the scale.
- It verifies that inputs from the scale are received when they should be.
- It checks that both field and control power are working properly.
- It checks that the trim limit switch on the weigh hopper feed gate is set in the optimum position.
If there’s a problem, an alarm instantly appears on the screen.

- The scale picture shows where the problem is.
- While the opto box shows the lights that are on, just as if you looked inside the SmartTech opto box.
What’s the problem?
- We have told the weigh hopper discharge gate to open, and the solenoid says that it’s trying to open.
- The WH close limit switch says the gate is open but . . .
- The weight in the scale is not changing
How do we fix them?
Press F1 for Help and follow the instructions.
- Why does the close limit switch say that the gate is open but the weight is stable?
- The limit switch is improperly wired, or
- Limit switch is not quite in the right position.
- Why isn’t the gate opening?
- Object stuck in gate?
- No hydraulic power?
- Broken solenoid?
- Broken gate clevis pin?