Click on Data on the Main GMS scale screen and click on Products and enter in the necessary password.
Select one of the Products that is not weighing to the full amount and check that the draft preset has not been set to a lower number, like 14,000 lbs.

Move the key-switch on the CD-4000 back to the Backup position and make sure that the CD-4000 is in Remote Communication Mode.
If not change the mode from Local communication to Remote communication.

System has detected a potential problem with your equipment. In order to find out where the problem is, bring up SmartTech window (by pressing F11-Opto button twice or choose SmartTech from Scale menu) and look at the message(s) displayed; in some cases a blinking red dot will also appear over a piece of equipment at question (gate, solenoid limit switch etc.) To get more detailed explanation of the problem and instruction how to fix it, press F1-Help button to display a help screen on the selected message.

Check that no one has moved the rocker switch (located inside the computer door) which is labeled “KB/LOCK” to the “-” position.
Check that the keyboard connector is plugged properly into the back of the CD-4000 controller (if you have a GMS-4000) or to the Industrial Computer, if you are using a system NOT connected to a bulkweighing scale.

Make sure the printer switchbox is pointing to the GMS computer. (You do have one?).

Ensure the printer is powered on and “Online” by pressing “SEL” on the printer.

Check the reprint settings by clicking on the blue arrow when selecting which ticket number to print. In the Settings List that drops down, ensure that the Okidata ML 320T printer is selected.

Shut off the CD-4000 completely.
Go to the scale and using the manual override on the weigh hopper discharge gate solenoid, open the weigh hopper discharge gate until the over capacity alarm goes away.
(Make sure that you have a place to put the excess grain that will drop into the Lower Garner!)

Here are the most likely reasons:

The SmartTech OptoBox lost power or blew a fuse. Recycle power
on the Opto Box and if that does not work look for a blown fuse on XXX (Alex explain which ones to check).
The J3 connector on the back of the CD-4000 has come loose or disconnected. Check the connection.

On the main scale screen select Data from the top by pressing Alt-D and then move the down key to the product list.

Press the F9-New key and enter in all the necessary information and then press F9-Save. Note the draft size is automatically calculated based on the test weight.

The SmartTech system monitors over 40 potential problems with a bulkweighing scale. A SmartTech alarm will only appear if the alarm condition exists for more than 5 seconds and only for as long as we know that there is a problem.

For example if you have the optional Empty Level sensor in the bottom of lower garner and the normal high level sensor in the lower garner, we expect that when the high level sensor is covered that the empty level sensor is also covered. If we see an inconsistency we provide an alarm. However once the high level alarm is not covered, we cannot for sure say that the empty level sensor is also uncovered. At this point we will turn off the SmartTech alarm. This is was causes an intermittent alarm.

You have do have a problem with your scale and it should be fixed.

SmartTech diagnostics are intended to draw your attention to a problem before it becomes a serious issue, so we strongly suggest that you press the F11 key to see what the problem is and how to fix it.

In many cases you will be able to run the system while the SmartTech alarm is present, but often the alarm is a precursor of a bigger problem that will completely stop the scale (e.g. a faulty solenoid or stuck gate).

Normally, you will not reach the limitations of the Intransit List because on the CD-4000 over 300 records can be pre-entered. On GMS systems there is no limit to the number at transactions that can be pre-entered.

Don’t worry, all the rail cars have been stored correctly, but you only see the first cars entered because of the screen space limitations. You can use Home / End / PgUp / PgDn / Up or Down arrow keys to scroll through the whole list.

Locate the record on the Intransit List by pressing the F6 key and then use the arrows key to move to that record.
Now press the Tab key and the cursor will move to the first field of the record’s data. By continuing pressing the Tab key, move to the field that needs to be changed and start typing new data over the old data. The background of that area will turn green and the EDIT RECORD message will appear at the top.

When you have finished making your changes press either F9-Save or Esc-Cancel.

You need to enable the Autolists feature located in Options menu.

These letters specify an alternative way of displaying that Menu list. Press and hold down the Alt key while at the same time pushing the key corresponding to the underlined letter to invoke that Menu list (e.g. Alt-O will drop Options Menu list). Once the menu list is open you can now use underlined letters to invoke specific menu items (Note: when menu list is already open, it is not necessary to use Alt key, when pushing shortcut letter for a specific Menu item).

There are several reasons why you do not see your keystrokes:
* If you are hearing a short beep while pressing keys, this indicates that you are trying to type a wrong value into the field (e.g. letters instead of digits) or you have reached that field’s data limit
* Make sure that the menu bar is not activated, (it will have a sand-colored background)because it will receive your keyboard input first. If the menu bar is active press the Esc key to deactivate it.
* The CD-4000 has displayed a message box on the screen. Read the message and close the message window.
* It is possible that your keyboard became unplugged from the socket on the back side of CD-4000 case. Check the connections.

The CD-4000 stores all order information in non-volatile memory, so it is kept safe even if power is lost.
If you were running an order last time and then shut off the CD-4000 without finishing that order properly, it will remain in memory.
To resolve the situation, press F3-Single and you will be offered two options:
1.Continue with the order from where you left it.
2.Remove the order from memory. Warning! If you choose to remove the order, its information will be discarded and no record will be left in the system about such order ever taking place.

Check that the hydraulic pump is running and the power unit has fluid and the correct pressure.
If it is a pneumatic system check that the compressor is running and the pressure is correct.
If all that is working, check that the upper garner gate open solenoid is working.

Hopper gate closed limit switch is not made. Check the limit switch to see why it is not indicating that the gate is closed.

Code 2 indicates that the weigh hopper weight is below zero and a major malfunction has occurred. Check to see if one of the load cell linkages for the weigh hopper is broken or another mechanical problem has occurred.
If everything looks normal the problem may be a bad load cell or bad load cell connection or cable.

Check to make sure the test weight linkage and lifting cylinders are free and clear.
Make sure the hoses for the lifting cylinders are not binding or rubbing when the test weights are up.
Push the weigh hopper from side to side to ensure that there are no mechanical binds.

The closed limit switch is not making.  Check to see if something is caught in the gate or if the limit switch is out of adjustment.